On-time record

R&M/iQ has been designed to increase productivity and ensure travel is as effortless as can be. Your dedicated team can see the on-time record of each flight and ensure that you avoid tight connections and unreliable options.

Advanced content search

Access to both GDS and non-GDS content means we can thoroughly search all channels, including internet aggregators to deliver the most comprehensive comparison. What’s more, with continuous rate and fare checkers, you can rest assured you will always receive the best value.

  • ISO27001 and PCI compliant

    We treat data security as seriously as your travel. We were the first travel management company in the world to become ISO27001 certified – protection that exists across all our systems. Combined with PCI compliance, you can be sure your data is in safe hands.

A unique range of benefits

Wholly owned and developed by Reed & Mackay, R&M/iQ includes a wealth of features to help agents work smarter and faster.

  • Built-in quality control ensures bookings meet all policy and profile parameters to maximize control and compliance.

  • Reservations driven by travel policy increases compliance and helps you meet your commercial objectives.

  • Integration of non-GDS content allows us to provide unrivalled menu of options, allowing comprehensive comparison shopping and increased savings, 50% faster.

  • Five-layer automated checks are run on our reservations platform pre-ticketing.

  • Lowest fare guarantee ensure our agents access the best fare through a three-stage automated process.

  • Air traffic control data provides advanced notice of flight disruption and insight into the on-time record of every flight. We flag unreliable connections and build seamless itineraries.

  • Profile tool is fully integrated within R&M/iQ enabling any changes to traveler data to appear on all platforms in real time.