Reed & Mackay recently hosted a webinar that explored the link between employee loyalty, business success and travel policy.

Register below to watch the webinar recording:


In an increasingly digital world, face to face interactions are more important than ever, with 82% of businesses linking travel to performance.

Yet with work life balance now ranking among the top priorities for candidates, the focus of a travel policy on employee experience has taken on a new level of significance.

Meeting the needs of your high flyers as they take to the skies, while still accommodating the practicalities of cost savings and compliance can be a delicate balancing act.


You will learn:

• How to negotiate your way to a first-class experience
• Removing friction points by embracing the latest technology innovations
• How the Japanese philosophy of Omotenashi can increase traveller satisfaction


Our expert panel of speakers included:

Fahim Khan, Product Development Director, Reed & Mackay
Angelina Bunting, Head of Supplier Relations, Reed & Mackay
Yoshitaka Ihokibe, SVP, EMEA, Japan Airlines
Jackie Clark, Vice President – Global Sales, Planning and Marketing, EMEA, Japan Airlines