Uniquely different

We appreciate that the needs of each client are unique. That’s why, when you become a member of The Platinum Club, you can expect a distinguished level of service tailored to your precise needs. At the heart of this commitment are our travel consultants. Supremely knowledgeable, with at least 15 years of travel experience, our consultants are well versed in caring for clients with exacting requirements – and ready to take the time to get to know you.

  • Priority access

    Naturally, time is of the essence. So to help you make the most of yours, we provide all members with a dedicated VIP phone number and email address to The Platinum Club team. Available around the clock, our team is ready to react to your requirements whenever and wherever they arise.

  • Discreet or high profile?

    Whether you’re working on politically or commercially sensitive projects and require complete anonymity during travel, or are happy to display a more high profile visit, our consultants and specialist suppliers can cater for your every need. We can arrange everything from airport meet and greet at private VIP terminals to specialized vehicles such as bullet proof cars and police escorts.

Preferential treatment

Relationships and understanding are paramount. That’s why one of the very first things we undertake for our clients on becoming a member of The Platinum Club is a personal client profile. A comprehensive and confidential record of your travel preferences, your profile ensures that everything is just so. Your favourite cabin seat, the temperature of your hotel room, goose down pillows or pure wool, we’ll ensure all your preferences are perfectly observed – first time, every time.

  • Security without compromise

    We appreciate you may need a higher level of security than most. Rest assured, Platinum Club consultants are keenly aware of the need for confidentiality and have signed non-disclosure agreements. What’s more, we are the only travel management company to hold ISO27001 security certification along with PCI compliance.

    You can trust us to take care of airport security while you work or relax in your own private lounge before being driven to the steps of your plane, in-flight security measures already in place. Whether you need to travel with a security team strategically positioned on the aircraft, or require a seamless transition to an armored vehicle on arrival, we can make it happen.

Service that goes beyond

As a member of The Platinum Club, you can take advantage of a wide range of additional services.

  • Diary planning

  • Out-of-Hours Availability

  • Global On-Ground Assistance

  • Fast-Track Immigration

  • Dedicated Flight Monitoring & Traveler Tracking

  • VIP Status Highlighted with All Suppliers

  • Flight & Hotel Upgrades

  • Hotel Pre-Registration Service