Internal Communications Manager
24 Hour Assistance: +1 215-845-5555


London, Farringdon

London, 15th March



We’re looking for a dynamic internal communications specialist to join Reed & Mackay’s global marketing team on a 12-month fixed contract. If you thrive in a high growth environment and are passionate about employee experience then this could be the role for you.

A collaborative, flexible, open-minded individual with a passion for the role that business culture plays in client experience, you’ll combine strategic thinking with the ability to roll up your sleeves and get the job done.

Reed & Mackay delivers service-led corporate travel, people-focused technology, and award-winning event solutions across the globe. As the premium brand of the Navan Group, we believe in travel made easy, and in software designed for the people who use it.
We are passionate about the power of in-person connection and the value it delivers to companies across the globe. Our culture has developed over 60 years, always with exceptional service, talented employees, and our clients at its heart. We’ve been on an incredible journey, and as we start our next chapter, we’re looking for an internal communications professional to build campaigns that connect our talented employees to the company vision.

You will bring energy, expertise, and creative flair, helping to achieve our ambitious objectives by driving employee engagement and advocacy. A natural storyteller, you will have experience building a compelling narrative and in effectively delivering employee messaging with proven engagement across internal channels.


  • Help to create a best-in-class internal communication strategy to fuel employee engagement, influence connectivity and culture, and positively impact our offices across the globe.
  • Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders.
  • Partner with HR to bring to life the employee brand and value proposition to attract and retain talent.
  • Work with colleagues to create and maintain content for employee communication channels bringing to life the stories that make up the fabric of Reed & Mackay.
  • Plan, and create content for a variety of internal communications mediums, such as the employee intranet, weekly newsletter, managers messaging toolkit, Microsoft Teams bulletins, global and regional All-Hands / Business Updates.
  • Own Company All-Hands/ Business Update messaging and event organisation, from concept to speaker briefings, to slide creation in partnership with Brand, to Tech set up in partnership with the Tech team.
  • Partner with the Senior Manager, Global PR, and Media Relations to ensure internal comms align with the external narrative and that our employees are always the first to hear news.
  • Draft messages or scripts for senior executives to present to employees in written or spoken form.
  • Actively seek, consider, and respond to feedback from employees, adjusting communication content and approach accordingly.
  • Partner with the Senior Manager, Global PR, and Media Relations to manage the internal communication response to crisis situations which affect organisational perception and reputation.
  • Proactively measure and report on the engagement and impact of employee communication


  • Excellent written and verbal communication skills, you must be fluent in English, and French and/or German would be beneficial.
  • Self-motivated, proactive, and ambitious for the team and the brand.
  • Thrives on a deadline, works well under pressure, and manages multiple tasks with ease.
  • Comfortable navigating ambiguity and good at distilling complex messages into impactful soundbites.
  • Experience of working with and influencing senior executives / leadership.
  • A high level of accuracy and attention to detail.
  • The intellectual rigour and creativity to make complex and sometimes technical subject matter compelling and accessible to all employees.
  • A strong team player and lateral thinker, comfortable working collaboratively, virtually, and independently.
  • Significant experience of internal/employee communications for large and complex organisations.