UK, London position



Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we’re everything that our clients need today. In May 2021, we became part of Navan (formerly TripActions), and together we are setting the agenda for the future of business travel.


This position is focused on the delivery of Client Pricing across Reed & Mackay and where applicable, Partner locations. The role requires a coordinated commercial approach to pricing, analytics and relationship management. This is a varied role requiring a team player with a high level of commercial acumen, analytical skills and the ability to communicate to a global audience.


  • To support Reed & Mackay and its Partners in the development and success of the commercial pricing proposition
  • To deliver profitable pricing to R&M clients in all areas of travel management with a focus on margin management and client retention
  • To manage the delivery of analysis and development support – within scope and budget – and in accordance with internal processes/workflows
  • To provide information and advice to key internal stakeholders to enable them to recognise and highlight opportunities for R&M
  • To develop opportunities within the pricing to market R&M Advisory and M&E Services in line with the overall strategy
  • To assist R&M Customer Success in tender / re-tender situations
  • To work collaboratively with team members on delivery of project based analytical work


  • Preparation of bespoke pricing for new prospects/clients dependent upon profile, market and preferences
  • Demonstrate return on investment to prospects/clients through competitor benchmarking, value added services and travel savings
  • Analysing and consolidating complex MI for tenders, and preparing pricing under specific instructions and tight deadlines
  • Providing reports, models and ad hoc analysis as required
  • Supporting client projects
  • Working closely with key stakeholders to deliver accurate information and analysis internally and externally to clients & prospects
  • Playing an active role in generating innovative ideas for new models and analysis which could be developed to enhance our client proposition or to help develop the financial success of the company


  • Positive ‘can-do’ attitude
  • Bachelor’s degree – numerical discipline an advantage
  • Excellent interpersonal skills with the confidence and ability to communicate effectively and professionally at all times
  • Strong analytical skills with demonstrable ability to interpret data sources in order to identify areas of opportunities and recommend solutions
  • Time management and self-management skills and demonstrable consistency in meeting agreed deadlines / time-frames in a pressurised environment
  • Advanced level Excel
  • Proven ability to work on own initiative without the need for significant supervision
  • Proven analytical problem solving ability
  • Proven ability to work as an active and participating member of a team
  • Strong attention to detail, analytical mind and conscientious approach