Dedicated service - Reed & Mackay

Improve traveler wellbeing with personalized service

Experience dedicated, customized service for business travel, from a team of consultants that understand your needs.

Book a meeting and discover extraordinary travel

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Obsessive about service
Expert problem solvers
Innovative thinkers
Team players

A better way to travel for business

Your travel preferences are our priorities. As a Reed & Mackay client, you will have a dedicated team of travel consultants to focus on your specific business goals and your travelers’ personal preferences.

A dedicated team of travel consultants for your business

Managing a travel program?

With a dedicated service model and contracted SLAs, you can focus on the big picture.

  • Traveler satisfaction – your dedicated team of travel consultants at Reed & Mackay average a 95% CSAT score.
  • Customized service levels for every client, specific to your organization’s goals. Confidence your travelers receive consistent support 24/7/365.
  • Strategic account management – a partnership that drives positive change.

Traveling or booking travel?

You focus on the trip goals; our team will handle the rest.

  • Traveler preferences are front and center. Prefer the window seat or aisle? Interested in a specific hotel? Need recommendations for a local golf course? We’re on it.
  • Time is money. We can optimize your trip with on-time flight records and online check-in, so the focus stays on work.
  • Proactive support when disruptions occur. Reed & Mackay is on stand-by to find the best travel solution.

Focused on company-wide business objectives?

Keep your business operating smoothly and meet your organization’s goals.

  • Reputation management is key when traveling with clients, employees or other stakeholders in your organization.
  • Protect your organization, employees and clients. Discretion, confidentiality and the highest standard of data security.
  • Meet your ESG goals – reduce Scope 3 emissions from your travel program.

We're serious about service

I just wanted to reach out to say the consultant was extremely helpful.

She was able to get two of our partners onto new flights within the hour. Her expedited service was truly life-saving as both attorneys needed to leave today for their business trip.

Imagine a better way to travel for business.

Ready to experience extraordinary business travel?

traveler profiles