PURPOSE OF THE ROLE:
Reporting to the Business Intelligence Manager, this varied role requires a team player with a strong background in Tableau, SSRS skills would also be beneficial. The primary role of this position is to improve and support Reed & Mackay’s reporting requirements, including but not limited to international reporting across the Group and its partner network. Reed & Mackay are going through an exciting and pivotal evolution in terms of business intelligence and a shift in the approach to how our clients interact with their data. This role will play a vital part in this progression. Lead by example in being courteous, proactive, helpful and respectful with everyone around you.
KEY RESPONSIBILITIES:
- Report creation using Tableau
- Drive the improvement of Reed & Mackay’s global BI including working with international partners
- Design and deliver reports for both internal and external customers
- Working closely with technology suppliers to deliver project implementation support
- Provide implementation support and testing of data
- Play an active role in new technology projects to enhance our business intelligence capabilities
- Operational support, data cleansing, data loading and problem solving
- Support internal, partner and client projects
- Contribute to the ongoing certification of our ISO:27001 (Information Security), ISO:22301 (Business Continuity), ISO:9001 (QMS) and PCI (Payment Card Protection) ISO 14001 (Environmental) certifications through the adoption of secure coding practices and security by design
SKILLS & EXPERIENCE:
- Strong IT skills coupled with an analytical and numerate mind
- Knowledge of SQL Server 2012/2014/2016 database access, store procedures and SSIS
- Knowledge and experience of SSRS desirable
- Report writing and administration experience with BI tools
- Experience of working with Tableau
- Strong Excel skills and experience of working with CSV and TXT files
- An ability to identify and correct errors in data
- An enthusiastic and driven team player – your confidence and initiative will be key
- Proactive and positive, you will combine adaptability with an excellent work ethic and desire to learn
- The ability to analyse and resolve issues under pressure
- Professional verbal and written communication skills with excellent attention to detail. Strong organisational and time management skills to deal with simultaneous multiple projects and time zones
PERSONAL DEVELOPMENT OPPORTUNITIES:
We think it’s very important that you take responsibility and drive your own personal and professional development. You will be encouraged to develop your technical skills and knowledge through a combination of formal (classroom), online (PluralSight, Tableau and Microsoft) and “on the job” training. Reed & Mackay encourage individuals to pursue professional accreditations and provide support for external exams.
Reed & Mackay operate an open culture, providing the opportunity for their staff to build valuable management, business and commercial experience to complement their proven technical skill set. Team members have the opportunity to influence the IT strategy and take a key role in the delivery of IT solutions across the business.