HUMANS AND TECHNOLOGY – WHY YOU NEED BOTH FOR VALUABLE TRAVEL MANAGEMENT

Artificial Intelligence, ChatGPT and even NDC –  the impact technology has on travel are in the headlines every day. The question has been raised - Will technology take over from humans in travel management?

In this webinar we discussed:

• The travel manager’s expectations of both their travel management company, in particular their consultants, and technology
• Improving airline management with technology that finds cost savings and content combined with consultants supporting traveller wellbeing
• Enabling successful group travel and events with technology that sources the customised options and event managers that apply expertise for a greater experience